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Managing Difficult Conversations
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________ Course Overview This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. -
Prospecting for Leads Like a Pro
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________ Course Overview This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Employee Accountability
$30.59Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________Course Overview You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you'll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$297.00Course Length: 9 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Creating a Google AdWords Campaign and the Pay Per Click Artist Agreement, Attorney Ricky Anderson
$69.00In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. -
Developing a Dynamite Brand Sales Presentations as an Entertainment Lawyer, Attorney Ricky Anderson
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________ Course Overview A good sales presentation begins when you enter the room, and the best sales presentation methods take into account not only what you’re bringing to sell, but how you present with it.
