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Call Center Training: Sales and Customer Service Training for Call Center Agents
$297.00Course Length: 9 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying âno,â giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Telemarketing: Using the Telephone as a Sales Tool
$297.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. Youâll also learn how telemarketing can add to your sales strategy. -
Solution Sales & Marketing Institute- Bundle Price Package
$2,524.50The ultimate program that is designed with the end-user in mind. The Solution Sales and Marketing Institute focuses on building, enhancing and more importantly Knowledge, Skill, and Ability (KSA) improvement.