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Customer Service Training: Managing Customer Service
$0.51Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard's Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
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AGI + Esports Monthly Subscription
$26.99 / month24/7 Access to 250+ professional and Esports certificates! -
Time Management: Get Organized for Peak Performance
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to organize your workflow and office space, use your planner effectively, and delegate some of your work to other people. -
Understanding Music Distribution Agreements with Thorough Sound Research Skills, Attorney Ricky Anderson
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you'll learn how to find information using the library's Dewey Decimal System, journals, and the Internet. -
Developing a Dynamite Brand Sales Presentations as an Entertainment Lawyer, Attorney Ricky Anderson
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________ Course Overview A good sales presentation begins when you enter the room, and the best sales presentation methods take into account not only what you’re bringing to sell, but how you present with it. -
Conquering Your Fear of Speaking in Public
$69.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________ Course Overview To begin this course, you'll review some of the basics of communication. Then, you'll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you'll learn how to handle specific scenarios, like meetings and sticky social situations.
